TERMS OF SERVICE
for
C&K LLC d/b/a La Porta
Last Updated: September 2025

1. OVERVIEW; ACCEPTANCE OF TERMS
These Terms of Service (“Terms”) are a legally binding agreement between you (“you,” “your,” or the
“Customer”) and C&K LLC, a Pennsylvania limited liability company doing business as La Porta (“La
Porta,” “we,” “us,” or “our”). They govern your access to and use of our website at
https://www.laportaseason.com (the “Website”), our Instagram account, Google Forms, and all related
content, platforms, and features, as well as our on-site seasonal outdoor decorating and related services
(collectively, the “Services”).
By accessing or using the Services—including submitting an intake through Google Forms or booking an
installation—you agree to these Terms and to our Privacy Policy at www.laportaseasons.com/privacy-
policy. If you do not agree, do not access or use the Services. We may modify these Terms at any time by
posting an updated version on the Website. Changes are effective upon posting, and your continued use
after changes post constitutes acceptance.

2. DESCRIPTION OF SERVICES (WHAT WE DO)
La Porta provides seasonal outdoor decorating for residential (and, when agreed, commercial) properties.
Our Services may include:
• Consultation and design for outdoor décor concepts;
• Sourcing and installation of natural and artificial décor (e.g., pumpkins, corn stalks,
greenery, garlands, wreaths, planters, bows, lighting);
• Seasonal transitions (installation services are included; removal services may be offered on
a case-by-case basis at the Company’s discretion and are not guaranteed); and
• From time to time, the sale of décor items and accessories.
Services are limited to exterior decorating. We do not perform landscaping, structural modifications, or
electrical work beyond plugging in supplied décor and using existing, customer-provided outdoor outlets.

3. ACCESS & ELIGIBILITY; ACCOUNTS (ONLINE USE)
You must be at least 18 and able to form a contract to use the Services. When you submit an intake via
Google Forms, book through the Website, or create an account (if enabled), you agree to provide accurate,
current, and complete information and to keep it updated. You are responsible for safeguarding any
credentials and for all activity under your account. Notify us promptly of unauthorized use.
We may suspend or terminate access or accounts at any time for any reason, including suspected fraud,
abuse, or non-payment.
Upon request (and subject to law), we may provide a portable copy of your personal data in a commonly
used format. To request, email info@laportaseasons.com with subject line: “Data Portability Request.”

4. SERVICE REQUESTS, SCHEDULING & CANCELLATIONS
Requesting Service. To request Services, you must submit our intake form via the Website or Instagram
link (Google Forms) and provide the following minimum information: contact info; property access details;
décor preferences; timeframe; budget; and any constraints. Misrepresentation may lead to termination of
services and forfeiture of deposit.
Acceptance & Scheduling. Your submission is an offer to purchase Services. We reserve sole discretion to
accept or decline based on scheduling, scope, location, safety, and resource availability. We typically
respond within 2–3 business days to confirm next steps (consultation, more info, estimate, or timeline
confirmation). Confirmed appointments will be communicated via email or other designated contact
method.

5. CUSTOMER RESPONSIBILITIES (ACCESS & SAFETY)
You agree to provide safe, reasonable access to the property, including but not limited to:
• Clear pathways; available parking; and any access codes/keys;
• Secured pets and removal of obstacles in work areas;
• Safe, functioning outdoor electrical outlets when needed.
If we cannot access the property due to circumstances within your control, a $100 service-call fee may
apply, and the visit may be rescheduled.

6. PROPERTY CONDITIONS
You represent that the work areas are reasonably safe and agree to disclose all known hazards, including
but not limited to: unstable surfaces, electrical issues, pests, chemicals, and irrigation/underground utilities.
We may refuse/stop work if conditions are unsafe or would compromise quality.

7. CANCELLATIONS & RESCHEDULING
• >72 hours before scheduled service: no cancellation fee.
• 48–72 hours before: 25% of service cost.
• <48 hours before: 50% of service cost.
• Day-of/no-show: up to 100% of service cost.
Rescheduling requests must be received ≥48 hours ahead and are subject to availability; changes inside 72
hours may incur a $50 rescheduling fee. We may cancel or reschedule due to weather, safety, illness, or
supply issues; we’ll notify you and rebook without additional fees.

8. PRICING, QUOTES, DEPOSITS & PAYMENT
Pricing & Estimates. All prices are in USD and exclude taxes unless noted. Quotes/estimates are valid
for 30 days and may change if scope, site conditions, or materials differ from assumptions. We will notify
you and obtain approval for material changes before proceeding.
Payment Requirements. Unless otherwise agreed to in writing or stated for a custom package, all services
must be paid in full at the time of booking. Payment secures your schedule, covers initial materials, and
reflects resource allocation.
Payment Methods. We accept major credit/debit cards, PayPal, Venmo, and electronic bank transfers. Cash
is accepted in person for amounts under $1,000. By paying, you represent you are authorized to use the
payment methods and authorize charges for the full amount, including applicable taxes and fees.
Late Payments; Collections. If a written exception applies and any balance remains unpaid, it shall
accrue 1.5% per month (18% APR). We may suspend or cancel services for non-payment. Accounts more
than 60 days past due may be referred to collections; you are responsible for reasonable collection costs
(including attorneys’ fees) as permitted by law. Please contact us promptly if you anticipate payment issues.

9. MATERIALS, OWNERSHIP & WEATHER
Ownership of Décor. Unless otherwise agreed in writing, décor items we purchase and install become your
property at installation. Any rental items will be clearly identified and remain our property; you must return
rental items in comparable condition (ordinary wear excepted).
Natural Materials & Longevity. Natural materials (pumpkins, greenery, florals, cornstalks, etc.) vary in
color/shape and naturally deteriorate with time. No warranty is made regarding longevity of natural
materials.
Weather & Outdoor Conditions. Outdoor décor is exposed to weather and animals. We are not
responsible for deterioration, damage, or safety issues arising from weather (rain, snow, wind, ice, heat),
animals/pests, vandalism, or normal wear and tear.

10. SERVICE MODIFICATIONS; COMPLETION & GUARANTEES
Modifications. Changes to scope must be requested in writing and approved. Additional charges may apply
for added materials/labor, schedule changes, or expedited work. Minor adjustments that do not materially
affect cost/timing may be accommodated at our discretion.
Completion & Inspection. At completion, we encourage a walkthrough with our team. Report concerns
within 48 hours to info@laportaseasons.com. We will address issues within scope at no additional cost.
Later-reported issues are assessed case-by-case and may be billable.
Limited Service Guarantee. We warrant workmanship/installation for 14 days after completion. For
seasonal décor, we aim for secure, functional installations through the typical season (≈60–90 days) under
normal weather; extreme-weather service calls may be billable. This guarantee excludes: weather/animal
damage; normal wear; third-party alterations; improper care; or undisclosed site conditions.

11. OPTIONAL PRODUCT PURCHASES (E-COMMERCE)
From time to time, we may sell décor items. If you purchase products (separate from on-site Services):
• Product info. Images are representative; colors and dimensions may vary; natural materials vary.
We reserve the right to correct errors (including pricing) and to cancel/refund erroneous orders.
• Order acceptance. Your confirmation is not acceptance; we may decline based on availability,
errors, fraud checks, or shipping limits.
• Shipping & risk. Delivery times are estimates; carrier delays are outside our control. Risk of
loss/title passes upon carrier receipt. Signature may be required for large/fragile items.
• Returns. Unless otherwise stated at purchase, returns shall be accepted only within 30 days in
original, unused condition; custom/personalized or seasonal-final-sale items may be excluded;
Return Merchandise Authorization (“RMA”) required via info@laportaseasons.com; customer
pays return shipping unless our error; refunds to original method within 15 business days of
processing.
• Warranties. Manufacturer warranties (if any) apply; La Porta offers a 30-day
limited materials/workmanship warranty on La Porta-made/custom items under normal use;
exclusions: misuse, improper care, extreme weather beyond specs, alterations, and natural material
variations.

12. THIRD-PARTY SERVICES & LINKS
We currently use Google Forms (intake), Squarespace (website/hosting), PayPal (payments), and may
use Google Places API (address auto-complete). Your use of those tools is subject to each provider’s terms
and privacy policies. We are not responsible for third-party sites, services, or content. Access/use of optional
third-party tools is “as is” and at your own risk.

13. INTELLECTUAL PROPERTY; USER CONTENT; FEEDBACK
Our IP. The Services and all content (site design, text, images, video, graphics, look-and-feel; our logos,
brand, custom design concepts, portfolio photographs; installation techniques; and marketing materials) are
owned by La Porta or our licensors and are protected by law. All rights not expressly granted are reserved.
Limited License. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable,
non-sublicensable license to access and use the Services for personal, non-commercial use. You may not
copy, modify, publish, distribute, create derivative works from, publicly display/perform, or exploit any
content except as permitted by these Terms.
Restrictions. Do not remove proprietary notices, use our content separate from accompanying text, disable
or interfere with the Services, scrape or data-mine, or use any device/software that impairs proper operation.
Trademarks. La Porta names and logos are our trademarks. Do not use them without prior written
permission.
User Content & Feedback. If you post or submit content (reviews, photos, comments), you retain rights but
grant La Porta a worldwide, royalty-free, transferable, sublicensable license to use, display, reproduce,
modify, and distribute such content to operate and promote the Services. You represent you own the content,
and it is lawful and appropriate. Feedback may be used by La Porta without obligation.
Portfolio & Marketing Use. Unless you opt out in writing, you grant us permission to photograph/video our
installations at your property and to use those images in our portfolio, Website, and social media. We will
avoid disclosing personal identifiers (e.g., street numbers) and can accommodate reasonable privacy
requests.

14. PRIVACY
Your privacy matters. Our Privacy Policy at www.laportaseasons.com/privacy-policy explains what we
collect, how we use/share it (including with Google, Squarespace, PayPal, and similar processors), and your
choices. By using the Services, you consent to those practices. We comply with applicable law (including
Pennsylvania breach-notification requirements). To exercise privacy rights, contact
info@laportaseasons.com.

15. DISCLAIMERS; LIMITATION OF LIABILITY
AS-IS/AS-AVAILABLE. THE SERVICES (INCLUDING THE WEBSITE AND THIRD-PARTY TOOLS)
ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, TITLE, NON-INFRINGEMENT, UNINTERRUPTED OR ERROR-FREE OPERATION, OR
FREEDOM FROM HARMFUL COMPONENTS.
LIMITATION. TO THE FULLEST EXTENT PERMITTED BY LAW, LA PORTA AND ITS OFFICERS,
DIRECTORS, EMPLOYEES, AND AGENTS ARE NOT LIABLE FOR ANY INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOSS OF PROFITS,
DATA, OR USE; PROPERTY DAMAGE; OR OTHER LOSSES ARISING FROM OR RELATED TO
YOUR USE OF THE SERVICES OR PRODUCTS, WHETHER BASED IN CONTRACT, TORT
(INCLUDING NEGLIGENCE), OR OTHERWISE—EVEN IF ADVISED OF THE POSSIBILITY. IN
ALL CASES, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS WILL NOT EXCEED THE
GREATER OF (I) AMOUNTS YOU PAID TO LA PORTA IN THE 12 MONTHS BEFORE THE EVENT
GIVING RISE TO LIABILITY, OR (II) $100.
Some jurisdictions do not allow certain exclusions/limitations; those limits apply to the maximum extent
permitted. These limits are fundamental to the bargain between you and us.

16. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless La Porta and its officers, directors, employees,
contractors, agents, licensors, and service providers from any claims, losses, liabilities, damages, costs, and
expenses (including reasonable attorneys’ fees) arising out of or related to: your use of the Services; your
breach of these Terms; your violation of third-party rights; misrepresentations; failure to provide accurate
information; or failure to obtain necessary permissions. We may assume exclusive defense/control at your
expense; you will not settle without our written consent.

17. DISPUTE RESOLUTION
Informal Resolution. Before filing a claim, email info@laportaseasons.com so we can try to resolve the
issue within 30 days.
Governing Law; Venue. These Terms are governed by Pennsylvania law. Any suit relating to these Terms
or the Services must be brought exclusively in the state or federal courts located in Delaware County,
Pennsylvania, and you consent to jurisdiction and venue there.
Arbitration (At Our Election). At our sole discretion, we may require that any dispute be resolved by final,
binding arbitration under the American Arbitration Association rules applying Pennsylvania law, seated in
Delaware County, Pennsylvania, in English. Class/representative actions are waived; claims may proceed
only on an individual basis. (Note: arbitration limits discovery and waives judge/jury.)
Time Limit to File. One year. Any claim must be filed within one (1) year after it accrues, or it is
permanently barred.
Equitable Relief. We may seek injunctive or equitable relief to protect IP or confidential information in any
competent court.

18. GENERAL
Entire Agreement. These Terms, the Privacy Policy, and any order/quote form the entire agreement and
supersede prior understandings.

Severability; Waiver. If any provision is unenforceable, the remainder remains in effect. Our failure to
enforce is not a waiver. Courts may modify provisions to make them enforceable to the extent permitted.

Force Majeure. We are not liable for delays/failures due to causes beyond reasonable control (e.g., severe
weather, pandemics, supply disruptions, outages, labor issues).

Relationship. These Terms do not create a partnership, joint venture, or agency relationship.

Notices; Electronic Communications. We may send notices electronically (email/website). You consent to
receive electronic communications that satisfy legal writing requirements. Formal notices to us must be
sent to: info@laportaseasons.com.

Geographic Scope. We primarily serve Southeastern Pennsylvania and Northern Delaware and make no
representation the Services are appropriate elsewhere. If you access from other locations, comply with local
law.

Assignment. You may not assign these Terms without our consent; we may assign or delegate without
restriction.

Third-Party Beneficiaries. None, unless expressly stated.
Headings. Convenience only.

Survival. Provisions that by nature should survive (IP, privacy, disclaimers, limitation, indemnity, dispute
resolution, and payment obligations) do survive.
Contact
Email: info@laportaseasons.com
Website: www.laportaseasons.com

By booking, purchasing, or receiving Services, you acknowledge that you have read, understood, and agree
to be bound by these Terms of Service.