PRIVACY POLICY
for
C&K LLC d/b/a La Porta
Last Updated: September 2025

1. INTRODUCTION AND COMMITMENT TO PRIVACY
C&K LLC, a Pennsylvania limited liability company doing business as La Porta (“La Porta,” “we,” “us,”
or “our”), respects your privacy and is committed to protecting it through our compliance with this Privacy
Policy. As an outdoor decorating service business, we understand the importance of maintaining the
confidentiality and security of the information we collect from our customers and website visitors.
This Privacy Policy describes the types of information we may collect from you or that you may provide
when you visit our website at www.laportaseasons.com (the “Website”), use our Instagram account,
complete our Google Forms, or otherwise interact with our services (collectively, the “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Privacy Policy is designed to be read in conjunction with our Terms of Service, which are available at www.laportaseasons.com/terms-of-service. Any capitalized terms not defined in this Privacy Policy shall have the meaning assigned to them in the Terms of Service. This Privacy Policy applies to information we collect:
• On our Website and through our Services;
• In email, text, and other electronic messages between you and La Porta;
• Through mobile and desktop applications you download from our Website or third-party app stores,
which provide dedicated non-browser-based interaction;
• When you interact with our advertising and applications on third-party websites and services, if
those applications or advertising include links to this Privacy Policy;
• Through our Google Forms, Instagram account, and other intake methods; and
• When we photograph or document your property in connection with our outdoor decorating
services.
It does not apply to information collected by:
• Us offline or through any other means, including on any other website operated by any third party;
or
• Any third party, including through any application or content (including advertising) that may link
to or be accessible from or on the Services.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using our Services, you agree to this Privacy Policy.

2. OUR COMMITMENT TO PRIVACY
At La Porta, we are committed to:
• Transparency regarding the collection and use of your personal information
• Implementing robust security measures to protect your data
• Respecting your privacy choices and preferences
• Collecting only the information necessary to provide our services
• Maintaining the accuracy of the information we hold about you
• Providing you with reasonable access to your personal information
• Limiting the sharing of your information with third parties
• Regularly reviewing and improving our privacy practices
We recognize that your personal information is valuable, and we strive to maintain your trust by handling your information with care and respect. Our team members are trained on the importance of privacy and confidentiality, and we regularly review our privacy practices to ensure they meet or exceed industry standards and legal requirements.

3. INFORMATION WE COLLECT
We collect several types of information from and about users of our Services, including:
Personal Information. “Personal Information” means information that identifies, relates to, describes, is
reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a
particular consumer or household. This may include:
• Identifiers such as name, postal address, email address, telephone number, or other similar
identifiers
• Payment information, such as credit card numbers, bank account details, or other financial
information
• Property details, including address, size, layout, and photographs
• Account credentials, such as usernames and passwords
• Customer service information, including records of your interactions with our customer service
team
• Decorating preferences, design choices, and service history
• Photographs or videos of your property that you share with us or that we take during service
delivery (with your permission)
• Communications between you and La Porta
Examples of Personal Information we may collect include:
• Your name, email address, and phone number when you complete our service request form
• Your property address and details when scheduling an outdoor decorating service
• Your credit card information when you make a payment for our services
• Photos of your home’s exterior that you send us for design consultation purposes
• Your decorating preferences, such as color schemes, themes, and style choices
Non-Personal Information. We may also collect information that is about you but individually does not
identify you, such as:
• Property characteristics (e.g., size, layout, architectural style) without associated identifying
information
• Anonymized decorating preferences and service history
• Demographic information
• General location data (e.g., zip code or city)
• Device and usage information
Information Collection Methods. We collect this information:
• Directly from You. Information you provide to us directly may include:
o Information provided when creating an account or profile
o Information submitted through our intake forms, service requests, or consultations
o Communications with our team members
o Survey responses or feedback
o Payment and billing information
o Photos, videos, or other content you share with us
o Information provided when participating in promotions, contests, or events
Automatically Collected Information. As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
• Details of your visits to our Services, including:
• Traffic data
• Location data
• Logs and other communication data
• Resources that you access and use on the Services
• Referring and exit pages
• Date and time of your visit
• Duration of time spent on pages
• Click-stream data
• Information about your computer, mobile device, or other device, including:
• IP address
• Device type and model
• Operating system
• Browser type and version
• Internet service provider
• Mobile network information
• Device identifiers
• The technologies we use for automatic data collection may include:
• Cookies: Small data files stored on your device that help us improve our Services and your
experience, see which areas and features of our Services are popular, and count visits.
• Web Beacons: Electronic images (also called single-pixel gifs) that permit us to count users who
have visited certain pages or opened emails.
• Analytics Tools: We may use third-party analytics tools, such as Google Analytics, to help us
measure traffic and usage trends for the Services.
We provide more detailed information about our use of cookies and similar technologies in Section 5.1 of this Privacy Policy.
Information from Third Parties. We may receive information about you from third parties, including:
• Business partners (such as payment processors or delivery services)
• Subcontractors who assist in providing our services
• Marketing partners
• Public databases
• Social media platforms, if you interact with us through such platforms

4. HOW WE USE YOUR INFORMATION
We use information that we collect about you or that you provide to us, including any Personal Information, for the following purposes:
Service Provision and Improvement.
• To present our Services and their contents to you
• To provide you with information, products, or services that you request from us
• To fulfill any other purpose for which you provide it
• To carry out our obligations and enforce our rights arising from any contracts entered into between
you and us, including for billing and collection
• To notify you about changes to our Services or any products or services we offer or provide through
them
• To allow you to participate in interactive features on our Services
• To improve our Website, Services, product offerings, marketing, and customer experiences
• Examples of service-related uses include:
• Processing your service requests and orders
• Scheduling and coordinating outdoor decorating services
• Creating custom design plans based on your preferences
• Communicating with you about service appointments
• Processing payments and maintaining billing records
• Addressing customer service inquiries and support needs
• Improving our service offerings based on customer feedback
Communication and Marketing.
• To communicate with you about our services, including confirmations, invoices, technical notices,
updates, security alerts, and support and administrative messages
• To better understand your needs and interests, and personalize your experience with the Services
• For marketing purposes, such as developing and providing promotional and advertising materials
that may be useful, relevant, valuable, or otherwise of interest to you
• To inform you about special offers, promotions, and new services
• Examples of communication and marketing uses include:
• Sending service confirmation emails
• Providing seasonal decorating ideas and inspiration
• Notifying you about special promotions or discounts
• Sending maintenance reminders for installed decorations
• Requesting feedback on completed services
• Sharing relevant industry news or decorating trends
Business Operations and Security.
• To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity
• To maintain the safety, security, and integrity of our Services, databases, and business
• For testing, research, analysis, and product development
• To respond to law enforcement requests and as required by applicable law, court order, or
governmental regulations
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale
or transfer of some or all of our assets
• Examples of operational and security uses include:
• Verifying your identity when you access your account
• Detecting and preventing fraudulent transactions
• Analyzing usage patterns to improve website performance
• Conducting internal research to develop new features
• Maintaining records for tax and accounting purposes
• Complying with legal obligations and industry standards
Other Uses. We may use your information for any other purpose with your consent or as permitted or
required by law.

5. YOUR CHOICES ABOUT COLLECTION, USE, AND DISCLOSURE OF YOUR
INFORMATION
We strive to provide you with choices regarding the Personal Information you provide to us. We have
created mechanisms to provide you with the following control over your information:
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Services may then be inaccessible or not function properly.
We use the following types of cookies:
• Essential Cookies: These cookies are necessary for the Website to function properly and cannot be
switched off in our systems. They are usually only set in response to actions made by you which
amount to a request for services, such as setting your privacy preferences, logging in, or filling in
forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure
and improve the performance of our site. They help us to know which pages are the most and least
popular and see how visitors move around the site.
• Functional Cookies: These cookies enable the Website to provide enhanced functionality and
personalization. They may be set by us or by third-party providers whose services we have added
to our pages.
• Targeting Cookies: These cookies may be set through our Website by our advertising partners.
They may be used by those companies to build a profile of your interests and show you relevant
advertisements on other sites.
Managing Cookie Preferences. Most web browsers allow you to manage your cookie preferences. For
example, you can:
• Delete cookies from your device
• Block cookies by activating the setting on your browser that allows you to refuse all or some
cookies
• Set your browser to notify you when you receive a cookie
Promotional Communications. If you do not wish to have your contact information used by La Porta to
promote our own or third parties’ products or services, you can opt-out by:
• Checking the relevant box located on the form on which we collect your data.
• Clicking the unsubscribe link in marketing emails we send you.
• Sending us an email stating your request to info@laportaseasons.com.
Even if you opt-out of receiving promotional communications, we may still send you service-related
communications, such as service confirmations, invoices, and important account notifications.
To manage your communication preferences:
• Email preferences: Use the “unsubscribe” link in any marketing email or contact us directly
• Text message preferences: Reply “STOP” to any promotional text message or contact us directly
• Postal mail preferences: Contact us at info@laportaseasons.com.
We will process your request as promptly as possible, but please note that it may take up to 10 business days to update your preferences.
Targeted Advertising. We may work with third-party advertising companies to display ads on our Services and other sites. These companies may use tracking technologies to collect information about your activity on our Services and other websites to provide you with targeted advertising based on your interests.
If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by:
• Sending us an email stating your request to info@laportaseasons.com.
• Using the opt-out mechanisms provided by the Digital Advertising Alliance (DAA) at
http://www.aboutads.info/choices.
• Using the Network Advertising Initiative (NAI) opt-out tool at
http://www.networkadvertising.org/choices.

Please note that opting out of targeted advertising does not opt you out of being served advertising
altogether. You will continue to receive generic advertisements that are not based on your specific interests.
Do Not Track Signals. Some web browsers have a “Do Not Track” feature that signals to websites that you visit that you do not want to have your online activity tracked. Because there is not yet a common
understanding of how to interpret the Do Not Track signal, our Services do not currently respond to browser
Do Not Track signals. If and when a final standard is established and accepted, we will reassess how to
respond to these signals.
For more information about Do Not Track, please visit www.allaboutdnt.com.
Third-Party Use of Cookies and Other Tracking Technologies. Some content or applications on the Services
are served by third parties, including content providers and application providers. These third parties may use cookies or other tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services.
We do not control these third parties’ tracking technologies or how they may be used. If you have any
questions about an advertisement or other targeted content, you should contact the responsible provider
directly.

6. DISCLOSURE OF YOUR INFORMATION
We may disclose aggregated information about our users, and information that does not identify any
individual, without restriction. We may disclose Personal Information that we collect or you provide as
described in this Privacy Policy.
Service Providers and Business Partners. We may share your Personal Information with contractors,
service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
Examples of service providers we may use include:
• Payment processors to securely handle credit card transactions
• Cloud hosting providers to store our data securely
• Email service providers to send communications
• Customer relationship management systems to maintain customer records
• Delivery and installation contractors who help provide our services
• Marketing platforms to manage our promotional communications
• Analytics providers to help us understand website usage
Corporate Transactions. In the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of La Porta’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, Personal Information held by La Porta about our customers may be among the assets transferred.
In such case, the Personal Information we have collected from you may be one of the business assets
transferred. If this occurs, the acquirer will be bound by the terms of this Privacy Policy until it is amended by the acquirer.
Legal Compliance and Protection. We may disclose your Personal Information:
• To comply with any court order, law, or legal process, including to respond to any government or
regulatory request
• To enforce or apply our Terms of Service and other agreements, including for billing and collection
purposes
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of La
Porta, our customers, or others
• Examples of circumstances where we might disclose information for legal or protection purposes
include:
• Responding to a valid court order or subpoena
• Cooperating with law enforcement investigations
• Protecting against fraudulent or illegal activity
• Enforcing our contractual rights
• Addressing violations of our Terms of Service
• Verifying identity to prevent unauthorized account access
With Your Consent. We may also disclose your Personal Information:
• To fulfill the purpose for which you provide it
• For any other purpose disclosed by us when you provide the information
• With your consent

7. DATA SECURITY
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:
• Regular security assessments and vulnerability scanning
• Regular system updates and security patches
• Data backups to prevent data loss
• Limited access to Personal Information by authorized personnel only
• Regular review and updates to security practices
• Proper disposal procedures for physical documents containing Personal Information
Your Role in Information Security. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Limitations. Unfortunately, the transmission of information via the internet is not completely secure.
Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Services. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.

8. DATA RETENTION
We will retain your Personal Information only for as long as reasonably necessary to fulfill the purposes
for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting,
or reporting requirements. We may retain your Personal Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

9. INTERNATIONAL USERS
Our Services are hosted in the United States and are intended for users located in the United States,
particularly in Pennsylvania and surrounding areas where we provide our outdoor decorating services. If you are accessing the Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
The data protection and other laws of the United States might not be as comprehensive as those in your country. By using our Services, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

10. CHANGES TO OUR PRIVACY POLICY
We may update our Privacy Policy from time to time. If we make material changes to how we treat our
users’ Personal Information, we will notify you through a notice on the Website home page, by email to the email address specified in your account, or by other means as required by applicable law.
The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for
ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

11. BUSINESS RECORDS
La Porta maintains various business records related to our services and customer interactions (“Business
Records”). These Business Records may include, but are not limited to:
• Customer account information
• Service agreements and contracts
• Payment records and invoices
• Service history and work orders
• Customer communications
• Design plans and specifications
• Photographs and documentation of completed projects
We maintain these Business Records in accordance with our data retention policies and applicable laws and regulations.

12. CONTACT INFORMATION
If you have any questions about this Privacy Policy, please contact us at:
info@laportaseason.com
We strive to respond to all privacy inquiries within 5 business days and will address your concerns as
promptly and thoroughly as possible.